✦ Pragati Voice AI v2 · Now live in India

The AI Operating System
for Modern Hospitals.

A workforce of AI agents that answer every call, book every appointment, follow up with every patient — and give hospital leaders a real-time copilot for every decision.

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✦ V R I

Purpose-built AI, trained on 500+ Indian hospitals

The AI stack chosen by hospital leaders across India

APOLLO GROUP SREE MEDICAL YASHODA CARE KIMS NETWORK MANIPAL PARTNERS ARK HOSPITALS
0+
Hospitals Mapped by AI
0+
Doctors in the Model
0+
AI Insights Generated
6
AI Agents Online
✦ AI Products

Four AI products. One hospital operating system.

Every product is a specialized AI system — trained on real Indian hospital data and orchestrated together as the operating layer of your hospital.

✦ Voice AI · v2
Pragati Voice
AI Receptionist

A human-quality AI voice agent that answers every call, books appointments and handles queries in 5+ Indian languages — 24/7.

Learn more →
✦ Comms AI
Pragati Connect
Patient Communication

AI-orchestrated WhatsApp, SMS and voice — reminders, follow-ups, feedback and review capture, personalized per patient.

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✦ Analytics AI
Pragati Insights
Hospital Analytics

Ask any question in plain English. An AI-native BI layer for occupancy, throughput, doctor performance and revenue leakage.

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✦ Research AI
Pragati Intelligence
Healthcare Intelligence

An AI research analyst for market intelligence, competitor benchmarks and predictive models — trained on Indian healthcare data.

Learn more →
✦ AI Agents

Meet the AI workforce for your hospital.

Six specialized agents that work 24/7 alongside your team — handling the operational load so your people can focus on care.

6 agents online · 1,284 calls · 4,218 messages · 642 surveys · today
V
Online
Voice Agent ✦ v2
Answers · Books · Confirms

Human-quality voice agent handling every inbound call in Hindi, English, Telugu, Tamil and Kannada.

Calls handled today 0
R
Online
Reminder Agent
Reminds · Reschedules

Personalized appointment reminders across WhatsApp, SMS and voice — with zero-touch no-show recovery.

Messages sent 0
F
Online
Feedback Agent
Surveys · Analyzes

Runs post-visit sentiment surveys and turns every patient conversation into structured, actionable data.

Surveys completed 0
S
Online
Reviews Agent
Requests · Responds

Boosts your Google presence by inviting happy patients to review — and drafts thoughtful replies for you.

Reviews captured 0
I
Online
Insights Agent
Watches · Alerts

Monitors every KPI 24/7 and flags anomalies — before your team even opens the dashboard in the morning.

Alerts this week 0
X
Online
Intelligence Agent
Researches · Benchmarks

Answers strategic questions — market share, competitor pricing, referral patterns — in seconds, with citations.

Queries answered 0
How it works

From onboarding to intelligence — in weeks.

A guided path to a modern, data-driven hospital. No IT team required.

01
Hospital joins Pragati

Kick off with a strategic 2-week onboarding and integration.

02
Deploy Pragati Voice

Launch the AI receptionist across all inbound lines within days.

03
Improve patient communication

Reminders, WhatsApp, feedback, Google reviews — all automated.

04
Gain operational insights

Live dashboards for every function, every doctor, every ward.

05
Optimize hospital operations

Turn data into decisions with quarterly performance reviews.

✦
Powered by Pragati India Health

Your hospital, running on the operating system for modern healthcare.

Features

Everything a modern hospital needs.

Built for hospital administrators, doctors, and owners — from Day 1.

AI Voice Receptionist

Human-quality voice that answers every call, in every language.

Appointment Booking

Zero-touch scheduling with confirmation, reminders and reschedules.

WhatsApp Integration

Verified business channel for every patient interaction.

Hospital Analytics

Live KPIs across every department, in one clean dashboard.

Patient Feedback

Automated surveys after every visit. Sentiment, quantified.

Google Reviews

Boost your online reputation with automated review capture.

Operational Dashboards

OPD, IPD, revenue, staff — everything at a glance.

Healthcare Intelligence

India-specific benchmarks, market trends and predictive models.

✦ Pragati Copilot

Ask anything about your hospital.

A conversational AI copilot on top of every piece of data your hospital produces. Ask in plain English — or your language — and get an answer with citations, in seconds.

Pragati Copilot · pragatihealth.in
✦ ⌘K
✦ Pragati AI Answered in 1.8s · 3 data sources · Q3 2026

Across all departments this quarter, the top 5 doctors by patient retention are:

1Dr. Iyer · Cardiology94%4.9 ★
2Dr. Rao · General91%4.8 ★
3Dr. Nair · Pediatrics89%4.8 ★
4Dr. Khan · Ortho87%4.7 ★
5Dr. Shah · ENT85%4.7 ★

Retention = % of patients returning within 90 days. See source data →

Try asking:
Dashboard showcase

Built for hospital leaders who want signal, not noise.

Purpose-built views for owners, administrators, and doctors.

Overview
Hospital Performance
Live
OPD footfall0
IPD occupancy0
Avg. LOS0d
NPS0
Last 7 days · OPD footfall Peak: Fri · 94% capacity
Revenue this month ₹1.84Cr ▲ 12%
Alerts today 3 ·
Call Analytics
Voice AI
96%Answered
Answered by AI 72% Escalated 18% Missed 10%
Voice AI Live
Streaming
0Total calls
0Bookings made
0Avg. handle time
Appointments
Today
09:00Dr. Iyer · Cardiology14
10:30Dr. Rao · General22
12:00Dr. Nair · Pediatrics18
16:00Dr. Khan · Ortho11
Patient Trends
30d
0New patients · Q3
+18% new+9% referrals
Doctor Performance
Q3
IR
Dr. IyerCardiology
4.9
RA
Dr. RaoGeneral
4.8
NA
Dr. NairPediatrics
4.8
KH
Dr. KhanOrtho
4.7
Predictive · AI-generated
Hospital Intelligence
✦ AI
Market share
0
▲ 2.4% QoQ
Referrals
0
▲ 12% MoM
Revenue / bed
₹0k
▲ 8.6%
Predicted OPD
0
next 7 days
✦ Why Pragati

Four reasons hospitals are betting on AI-native.

Why hospital leaders across India are choosing to build with Pragati.

01
Better Patient Experience

Every touchpoint — from first call to follow-up — is designed to feel effortless, personal, and modern.

02
Smarter Hospital Operations

Reduce leakage, optimize scheduling, and eliminate the busywork that drains your best people.

03
Data Driven Decisions

See the whole hospital in one place. Turn instinct into evidence with real-time dashboards.

04
AI-Native, Not Retrofitted

An always-on AI layer — voice, comms, analytics, research — designed from the ground up for hospitals.

Research

Independent research on Indian healthcare.

Deep, published research from our healthcare intelligence team.

REPORT · 2026
Industry Insights
The Independent Hospital Landscape in India

A 48-page deep dive into the operating economics of India's mid-sized private hospitals.

Download PDF ↓
REPORT · 2026
Healthcare Trends
AI adoption in Tier-2 & Tier-3 hospitals

What actually works, what fails, and where the next $10B in productivity is hiding.

Download PDF ↓
REPORT · 2026
Digital Health
State of Digital Health · India 2026

The definitive annual outlook — 200+ hospitals surveyed, 12 verticals analyzed.

Download PDF ↓
REPORT · 2026
Operational Benchmarks
Hospital Operational Benchmarks · H1

KPIs across OPD, IPD, revenue and staffing — benchmark yours against the market.

Download PDF ↓
Get started

Ready to modernize your hospital?

Join a growing network of hospital leaders building the future of Indian healthcare — with Pragati.

Book a Demo → Become a Founding Hospital